Publications

CONFERENCE (INTERNATIONAL) Effects of a Game on User Engagement of a Spoken Dialogue System

Hayato Kobayashi, Kaori Tanio, Manabu Sassano

the 16th Annual SIGdial Meeting on Discourse and Dialogue (SIGDIAL 2015)

September 04, 2015

In this study, we examine the effects of using a game for encouraging the use of a spoken dialogue system. As a case study, we developed a word-chain game, called Shiritori in Japanese, and released the game as a module in a Japanese Android/iOS app, Onsei-Assist, which is a Siri-like personal assistant based on a spoken dialogue technology. We analyzed the log after the release and confirmed that the game can increase the number of user utterances. Furthermore, we discovered a positive side effect, in which users who have played the game tend to begin using non-game modules. This suggests that just adding a game module to the system can improve user engagement with an assistant agent.

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